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NoVirusThanks Company Srl ("NoVirusThanks") partners with trusted service providers, known as Subprocessors, to support the delivery of our services. Subprocessors may store or process Customer Data to facilitate specific functions related to our services. This page outlines key details regarding each Subprocessor, including their identity, location, and role. Any terms not defined on this page will carry the meanings outlined in the Terms of Service or a separate written agreement between NoVirusThanks and the Customer (the "Agreement").
To ensure reliable service delivery, NoVirusThanks engages Subprocessors for purposes such as data hosting, infrastructure management, cloud services and other operational support. Before onboarding a Subprocessor, NoVirusThanks conducts thorough assessments to verify their compliance with privacy, security, and confidentiality standards.
We run the main website entirely on Hetzner Online GmbH and utilize other subprocessors for specific tasks, such as preventing bots with a captcha system or providing live chat support. The following subprocessors are used to operate the APIVoid website:
| Name | Usage | Country |
|---|---|---|
| Cloudflare CDN | Content Delivery Network | US |
| Conva Ventures Inc. | Website Analytics | CA |
| Google ReCaptcha | Captcha Provider | US |
| Hetzner Online GmbH | Cloud Service Provider | DE |
| Sendinblue | Newsletter Services | FR |
| ZenDesk, Inc. | Customer Support | US |
We run the dashboard entirely on Google Cloud Platform and utilize other subprocessors for specific tasks, such as sending transactional emails or providing customer support. The following subprocessors are used to operate the APIVoid dashboard:
| Name | Usage | Country |
|---|---|---|
| Google Cloud Italy Srl | Cloud Service Provider | EU, US |
| Scoria Labs GmbH | Captcha Provider | DE |
| MadBit Entertainment S.r.l. | Invoices and Tax System | IT |
| Paddle Market Limited | Merchant of Records | UK |
| PayPal | Payment Services | US |
| ActiveCampaign, LLC (Postmark) | Transactional Emails | US |
| Sendinblue | Newsletter Services | FR |
| Stripe, Inc. | Payment Services | US |
| Twilio Inc. (SendGrid) | Transactional Emails | US |
| ZenDesk, Inc. | Customer Support | US |
We run all API services primarily on Google Cloud Platform, and for certain specific API services and functionalities, we also use a combination of additional cloud hosting providers. The following subprocessors are used to operate our API services:
| Name | Usage | Country |
|---|---|---|
| DigitalOcean, LLC | Cloud Service Provider | US |
| EDGBL Ltd. (EDIS Global) | Cloud Service Provider | CY |
| Google Cloud Italy Srl | Cloud Service Provider | EU, US |
| Hetzner Online GmbH | Cloud Service Provider | DE |
| The Constant Company, LLC | Cloud Service Provider | US |
As our business grows and evolves, and as new technologies and services become necessary, the Subprocessors we engage may change over time. We recommend you to visit this page periodically to stay informed about any updates to our Subprocessors. Regularly checking ensures that you remain up to date with the latest information and developments regarding the third parties we engage to support our services.
Last updated on February 10, 2025
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